Portfolio
Interview Examples
Small Business Stories – Computer Tutoring
10 min version. Designed to emphasise the knowledge and expertise of the business.
YouTube blurb: “From a basement flat in leafy Hammersmith, a brick-built Victorian suburb on an elbow of the Thames, Simon and Cindy Cubbin sound like a US sit-com couple. Well, they also make the perfect business partnership. Simon started Computer Tutoring with a £600 front page ad in 2002. Find out how they’ve turned fixing printers for OAPs into training household names to use Microsoft’s 365 apps.”
3 min highlights version. This version is all about the personalities of the business owners with authentic interactions and humour. The business comes across as led and run by real people.
Customer and Client Engagement
D2C
Direct to Consumer businesses engagement leaflet.
We will supply printed copies or a PDF of this tri-fold leaflet. You can give them to the customers we select to answer their concerns.
B2B
Business to Business FAQs
Printed copies or a PDF can be provided to you to forward on to the clients you’d like us to speak to.
Report
Page 1 tells you all about the customer. Page 2 (shown) tells you what they think of you.
Scores can be tracked across repeat interviews. Reports can be used to inform your customer personas.